Maxis Berhad
Maxis is Malaysia's largest mobile and broadband operator, serving nearly 10 million subscribers.
Maxis runs a regulated, capital-heavy network business where competitors squeeze margins slowly, not one that AI models can disrupt directly.
Maxis is a major phone and internet provider in Malaysia with nearly 10 million customers. It is very hard to replace because the government controls who gets to use radio frequencies for mobile service, and building the physical towers and fiber lines to reach homes costs billions of dollars, so new competitors cannot easily start up. The main threat is if rival companies like CelcomDigi and U Mobile start charging much less money, which could force Maxis to drop its prices and earn less profit per customer, and if new customers stop signing up for its phone service for two quarters in a row.
Maxis quarterly ARPU falls below RM68 in FY2026 results. Would show rival repricing is compressing Maxis's per-user revenue.
DNB asset valuation clarity or write-down disclosed by Q3 2026. Would show shared 5G infrastructure costs are becoming a financial drag on Maxis.
- FY2025 revenue RM10.64 billion
- Q1 FY2026 service revenue RM2.24 billion, +3.3% YoY
- Postpaid ARPU RM70.3 in Q1 FY2026
- ARPU compression from industry-wide repricing initiated by CelcomDigi from Jan 2026.
- DNB asset valuation write-down could re-rate Maxis EV/EBITDA downward by Q3 2026.
- Possible STC/Binariang stake sale creating ownership uncertainty, per July 2026 reporting.
- U Mobile's parallel 5G build with Huawei/ZTE could reshape competitive and regulatory dynamics.
- Continued headcount decline signals cost pressure even as profits grow.
| Rival | Direction | Evidence |
|---|---|---|
| CelcomDigi Berhad | contesting | Co-owns DNB with Maxis and led industry repricing from Jan 2026, pressuring ARPU |
| U Mobile Sdn Bhd | gaining on | Awarded second 5G wholesale licence Nov 2024, exited DNB stake May 2025, building parallel network |
| Telekom Malaysia/Unifi | contesting | Signed separate 3-year wholesale 5G deal with U Mobile in mid-2026 after leaving DNB equity |
| YTL Communications (Yes) | contesting | Co-owner of DNB alongside Maxis and CelcomDigi since March 2026 buyout |
- Is Maxis Berhad profitable in 2026?
- Yes. Maxis posted Q1 FY2026 profit after tax of RM417 million, up 12.4% year on year, as of 2026-03-31, following FY2025 full-year PAT of RM1,561 million, up 11.8% YoY, on revenue of RM10.64 billion.
- Who owns Maxis Berhad?
- Maxis is controlled via Usaha Tegas/Binariang GSM, linked to Malaysian tycoon T. Ananda Krishnan. Saudi Telecom Company holds an indirect ~16% economic interest through a 2007 ~25% Binariang stake, and Amanah Saham Nasional held 10-13% as of the FY2025 AGM (2026-05-18).
- Could AI replace Maxis Berhad's business?
- No. Maxis's core product is physical connectivity, spectrum licences, fibre and 5G wholesale co-ownership of Digital Nasional Berhad, none of which AI can replicate. GenAI tools like Mia (2025-03-13) and Miya (2025-10-15) automate customer service, not the network itself.
- Who is Maxis Berhad's biggest competitor?
- CelcomDigi Berhad, Malaysia's largest combined-subscriber mobile operator formed from the 2023 Celcom-Digi merger, is Maxis's top rival and also co-owns the DNB 5G wholesale network with Maxis, contesting pricing since initiating industry repricing in January 2026.
- Did Maxis Berhad have layoffs recently?
- Reported headcount for the listed entity dropped from 3,311 (2024) to 2,911 as of 2025-12-31, a 12.08% decline, continuing a multi-year downward trend from 3,609 in 2023, consistent with cost discipline cited in FY2025 results.
- How many subscribers does Maxis Berhad have?
- Maxis reported 9.98 million total subscribers for FY2025, up 2.8% year on year, as of 2025-12-31, with postpaid net additions marking a 17th consecutive quarter of growth as of Q1 FY2026 (2026-03-31).
- 2026-06-23GenAI eKelas programme expanded with Ministry of Education, targeting 32,000+ students across 400 schools
- 2026-05-18Kenanga note confirms 17th consecutive quarter of postpaid net-adds, ARPU RM70.3
- 2026-05-15Q1 FY2026 results released; won 10-year ECRL infrastructure and telecom partner role
- 2026-03-07Maxis, CelcomDigi, YTL complete DNB stake buyout from government for ~RM327.87 million
- 2026-02-12FY2025 results: revenue RM10.64bn, EBITDA +5.0%, PAT +11.8%
- 2026-01-01CelcomDigi initiates industry-wide prepaid/postpaid repricing, Maxis and U Mobile follow
- 2025-10-15Launched Miya, GenAI in-app assistant built with Google Cloud Vertex AI/Gemini
- 2025-03-13Launched Mia, GenAI concierge for Maxis Business Hub self-serve portal
- 2025-03-01Datuk Johan Idris becomes independent non-executive Chairman
- Maxis delivers healthy FY2025 performance with 11.8% profit growth (2026-02-12)
- Maxis builds momentum in Q1 2026 with double-digit profit growth (2026-05-15)
- Maxis Results Note (2026-05-18)
- MAXIS) Number of Employees (2026-07-06)
- MAXIS) Stock Price & Overview (2026-06-25)
- Saudi Telecom to buy 25% stake in Maxis for $3b (2007-06-27)
- Maxis simplifies customer experience with Gen AI-powered concierge (2025-03-13)
- Maxis pioneers gen AI-powered conversational in-app assistant (2025-10-15)
- CelcomDigi and Maxis complete takeover of MOF's shares in DNB (2026-03-07)
- Maxis enhances GenAI programme with BSTP (2026-06-23)
- Johan Idris named as Maxis' new chairman (2025-02-14)
- Clarity Over DNB Likely By 3Q (2026-07-09)