Onfido
UK identity verification firm for fintech onboarding, now a subsidiary of Entrust.
Onfido's technology still works and its customers still need it, but it now exists inside Entrust's plans, not its own.
Onfido checks people's identities for banks and online services by verifying documents and faces. It was a real, profitable business until Entrust bought it in April 2024 and is now rebranding it and cutting staff from 500 people down to under 340. The hard part used to be building fraud detection smarts and getting regulatory approvals, but now Stripe and other upstart competitors are stealing customers by being cheaper and easier to plug into code, while Onfido's new owner treats it like an old asset to squeeze rather than a growth engine. The one thing that could blow this up: a security breach from July 2026 exposed customer data in ways that remain unclear, and in an identity-checking business, a breach kills trust with customers faster than almost anything else.
Entrust IDV headcount (currently 190-340) rises or falls further by end of 2026. Growth signals reinvestment; further decline signals the unit is being run down, not built up.
A named enterprise or fintech customer publicly switches to Sumsub, Veriff, or Stripe Identity from Onfido/Entrust IDV. Confirms rivals are actively converting Onfido's existing customer base, not just new market entrants.
- Acquired by Entrust for about $650M
- $130M revenue, 1,200+ customers at deal close
- Headcount fell from 500 to 190-340
- Unresolved July 2026 unauthorized-access incident affecting customer Spiko, scope undisclosed.
- Headcount shrinkage from ~500 to 190-338 signals absorption or harvesting rather than investment.
- Losing growth segment to usage-based rivals like Stripe Identity, Sumsub, Veriff.
- Ongoing BIPA biometric-privacy litigation payouts running through at least February 2027.
- Entrust CEO transition (March 31, 2026) could deprioritize IDV as non-core legacy asset.
| Rival | Direction | Evidence |
|---|---|---|
| Stripe Identity | gaining on | Bundled into Stripe payments platform, usage-based pricing, taking developer-first share as of 2026-06-21 |
| Sumsub | gaining on | Winning growth segment via usage-based pricing and configurability, per 2026-07-04 market commentary |
| Veriff | gaining on | Cited among rivals gaining share on speed and UX innovation as of 2026-06-15 |
| Jumio | contesting | Named as closest direct enterprise competitor across 2026 market comparisons |
| Persona | gaining on | Flagged as configurable usage-based alternative gaining share in 2026 comparisons |
- Who owns Onfido now?
- Onfido is no longer independent. Entrust Corporation completed an all-cash acquisition of Onfido on April 9, 2024, reported at roughly $650 million, and Onfido is now a wholly-owned subsidiary being rebranded as 'Entrust IDV' through 2026.
- Is Onfido profitable?
- No independent profitability figures are disclosed post-acquisition. At acquisition (April 2024) Onfido reported over $130 million in revenue and 1,200+ customers, but it now operates inside Entrust's financials with no standalone P&L reported.
- Could AI replace Onfido?
- Onfido's core product is already AI (Atlas engine, 10,000+ micro-models), so it isn't being replaced by AI directly, but cheaper AI-native rivals like Stripe Identity and Sumsub are commoditizing the verification layer and taking usage-based growth-segment share as of mid-2026.
- Who is Onfido's biggest competitor?
- Direct rivals named across 2026 market comparisons include Jumio, Sumsub, Veriff, Persona, and Trulioo, with Stripe Identity flagged as the fastest-growing threat because it's bundled into Stripe's payments platform with usage-based, developer-first distribution as of June 2026.
- What happened with the Onfido security incident in July 2026?
- Reports surfaced July 11, 2026 of unauthorized access affecting Onfido/Entrust systems tied to customer Spiko. Full scope remains undisclosed by Entrust, making it the most material unresolved risk for a company whose core business is identity verification.
- Is Onfido shrinking under Entrust?
- Headcount signals suggest yes. Onfido was described as '500-strong' at the April 2024 acquisition; LinkedIn showed 338 employees by March 2025, with other trackers citing figures as low as 190, indicating consolidation into Entrust's broader ~3,000-person organization.
- 2026-07-11Reports of unauthorized access incident affecting customer Spiko, scope undisclosed
- 2026-04-03Atlas AI platform reports 54% fraud-accuracy gain, 12x automation speed
- 2026-03-31Entrust CEO transition from Todd Wilkinson to Tony Ball takes effect
- 2025-03-31LinkedIn shows Onfido at 338 listed employees post-acquisition
- 2025-03-25Onfido launches identity verification app on Salesforce AppExchange
- 2025-03-19Onfido launches Compliance Suite with QES and OTP for EU markets
- 2025-03-18Onfido launches Fraud Lab and 2024 Identity Fraud Report, deepfakes up 31x
- 2025-02-10Onfido launches Motion facial biometric liveness, 12x faster, iBeta Level 2
- 2024-04-09Entrust completes acquisition of Onfido for reported ~$650 million
- 2021-07-28Onfido announces surpassing $100M ARR with over 100% YoY growth
- Entrust Completes Acquisition of Onfido (2024-04-23)
- Veriff Alternatives (2026-06-23)
- Entrust Completes Acquisition of Onfido (2024-04-26)
- Onfido Grows Revenue Over 100% (2021-07-28)
- Oxford-based student startup Onfido acquired by Entrust (2024-04-12)
- LinkedIn (2025-03-31)
- Company Profile
- Award-Winning AI Tech (2025-03-28)
- Onfido Launches Motion (2025-02-10)
- Onfido Launches First Fraud Lab (2025-03-18)
- Onfido Launches Compliance Suite (2025-03-19)
- Reports of Unauthorized Access at Onfido (2026-07-11)