Paycom
Paycom sells cloud payroll and HR software built on one single database for a company's whole workforce.
Paycom still holds clients tightly through compliance and one database, but growth is slowing and Rippling is taking the newer, faster-growing accounts.
Paycom sells human resources and payroll software to mid-size companies, storing all customer data in a single database that makes it hard for customers to switch without losing tax records and compliance history. The company's real problem is that Rippling, a newer competitor, is winning customers with better software and faster service, while Paycom's own cost-cutting automation tools are shrinking the fees it used to charge, which has slowed growth from over 9 percent to around 6 or 7 percent and triggered a lawsuit. If Rippling keeps grabbing market share or if Paycom loses the pending lawsuit, the company's ability to stay competitive will be tested in the next six months.
FY2026 revenue guidance (6-7%) is cut again in a future earnings release. Would show growth deceleration is worsening, not stabilizing.
Motion-to-dismiss ruling in Case No. 23-cv-01019 (W.D. Okla.) is issued. Would clarify whether litigation over the automation/growth-slowdown narrative proceeds or is dismissed.
- FY2025 revenue $2.05B, up 9% YoY
- FY2026 guide cut to 6-7% growth
- Retention rose to 91% from 90%
- Pending securities fraud class action (Case No. 23-cv-01019) over Beti revenue cannibalization disclosure.
- FY2026 growth guidance cut to 6-7% from historical 9%+, with own automation cannibalizing fee revenue.
- EEOC disability-discrimination lawsuit filed July 2026 over ADA accommodation dispute.
- $1.06 billion Q1 2026 buyback partly funded via credit facility, adding financing/execution risk.
- Headcount fell 21-25% YoY through mid-2026, risking service quality or morale strain during automation transition.
| Rival | Direction | Evidence |
|---|---|---|
| Rippling | gaining on | User-sentiment score 95 vs Paycom's 85 from 14,417 reviews, per SelectHub data dated 2026-03-03 |
| Workday | contesting | SelectHub rates Workday HCM 82 vs Paycom 74 overall, enterprise-analytics focus, as of 2026-03-03 |
| ADP | contesting | ADP holds roughly 30% midsize payroll market share with 810,000 customers, per 2026-06-20 industry estimate |
| Paylocity | contesting | Named alongside ADP and Rippling as frequent shortlist rival in mid-market HCM evaluations, 2026-05-12 buyer guide |
- Is Paycom profitable in 2026?
- Paycom remains revenue-growing and debt-free, reporting FY2025 revenue of $2,051.7 million (up 9.0% YoY) and carrying zero total debt as of December 31, 2025 and March 31, 2026, though FY2026 guidance of 6-7% growth undershot analyst expectations, per Paycom's Feb 11, 2026 earnings release.
- Is Paycom laying off employees?
- Yes. Paycom's own reported headcount fell to 5,770 employees at end of 2025, down 21% from 7,306 a year earlier, a drop of over 1,500 staff even as revenue grew about 9%, according to stockanalysis.com data dated 2026-07-20.
- Could AI replace Paycom's software?
- Unlikely to fully replace it. Paycom's single-database HCM architecture and payroll tax/compliance liability create switching costs generic AI cannot easily substitute, but Paycom's own AI tools (Beti, GONE, IWant, launched 2025-07-30) are already cannibalizing its historical correction-fee revenue internally.
- Who is Paycom's biggest competitor?
- Rippling and Workday are the sharpest threats: SelectHub data from 2026-03-03 shows Rippling's user-sentiment score at 95 versus Paycom's 85, while incumbent ADP still holds roughly 30% of the midsize payroll market with 810,000 customers, per a 2026-06-20 industry estimate.
- Who owns Paycom Software?
- Paycom is an independent public company on the NYSE (ticker PAYC), founder-led by CEO and chairman Chad Richison, who founded the company in 1998; no acquisition or take-private activity has occurred as of the company's 2026-02-11 earnings report.
- Why did Paycom's stock drop in 2026?
- Paycom shares fell 7.9% in a single day on February 11, 2026 after FY2026 guidance of $2.175-2.195 billion (6-7% growth) missed analyst consensus of about $2.23 billion, and the stock remains roughly 50% below its 52-week high as of mid-2026.
- 2026-07-14Paycom launches Asset Management, billed as first HCM-integrated seating/property tool
- 2026-07-01EEOC files disability-discrimination lawsuit against Paycom
- 2026-03-31Q1 2026 revenue $571.9M (+7.8% YoY); $1.06B share buyback executed
- 2026-03-11Motion to dismiss in securities class action (Case No. 23-cv-01019) remains pending
- 2026-02-11FY2025 revenue $2,051.7M (+9.0%); FY2026 guidance of 6-7% growth sends stock down 7.9%
- 2026-01-31IWant AI usage up 80% versus Q4 2025
- 2025-11-04Management discloses 20-30% YoY drop in support tickets/calls from automation
- 2025-10-13James Marsden national ad campaign promoting IWant AI launches
- 2025-07-30Paycom launches IWant, a command-driven generative AI engine
- 2023-12-05Paycom launches GONE, automated time-off decisioning tool
- Paycom Software, Inc. Reports Fourth Quarter and Year-End 2025 Results (2026-02-11)
- EX-99.1
- Paycom Software shares tumble over 7% (2026-02-11)
- Paycom Software Q4 Earnings Call Highlights (2026-02-11)
- gurufocus.com (2026-07-22)
- Paycom: Transition From Growth To Equity Bond (Rating Upgrade) (2026-06-24)
- Paycom Software (PAYC) Number of Employees 2013-2025 (2026-07-20)
- Paycom Software Number of Employees 2026 (2026-06-29)
- Paycom - Headcount, Funding & Open Jobs (2026-07-08)
- PAYC Q3 2025 Earnings Report (2025-11-04)
- Paycom Launches GONE, Automating Time-Off Request Decisions (2023-12-05)
- Command-driven AI engine with accurate, rapid results (2025-07-30)