11x
11x makes AI sales agents ("digital workers") that prospect and message leads for sales teams.
11x sells a thin agent layer on rented models and rented data, and the CRM platforms it plugs into are building the same thing in house.
11x makes software that uses AI to help sales teams find and contact customers. It works by connecting to existing tools like Salesforce or HubSpot rather than being a complete system itself, which means bigger companies like Salesforce and HubSpot can build the same thing into their own products at almost no extra cost to them. The company was caught in March 2025 showing fake customer names and overstating its business size, and its customers are leaving at very high rates (around 50 to 70 percent per year), and it has not raised new money in 20 months even though it probably needs it. What could change things: if 11x gets new investment with real numbers that prove its business is actually growing, it might win back trust and survive; if no new money shows up in the next six months, that would mean the company is in serious trouble.
11x publishes audited NRR or retention figures verified by a third party. Would test whether the disputed 79% retention claim holds up.
HubSpot Ventures' continued equity stake in 11x alongside expanded native Breeze Prospecting features. Shows whether HubSpot treats 11x as partner or absorbs its function directly.
- $50M Series B at ~$320-350M valuation
- Only ~$3M of $14M reported ARR was durable
- 20 months with no new funding round reported
- Credibility damage from March 2025 fabricated-customer and inflated-ARR scandal persists in 2026 coverage.
- No new funding round reported in ~20 months since Nov 2024 Series B despite implied high burn.
- Salesforce Agentforce and HubSpot Breeze bundling equivalent capability natively at near-zero marginal cost.
- Sector-wide AI SDR churn of 50-70% annually threatens retention and renewal revenue.
- Documented toxic culture and high staff turnover could hinder product execution and hiring.
| Rival | Direction | Evidence |
|---|---|---|
| Salesforce (Agentforce) | gaining on | Bundles native AI SDR capability into CRM system of record, per May 2026 market analysis |
| HubSpot (Breeze Prospecting) | gaining on | HubSpot Ventures is 11x investor yet HubSpot ships competing capability, Nov 2024 |
| Artisan AI | contesting | Direct AI SDR competitor named alongside 11x in Sept 2024 TechCrunch coverage |
| Regie.ai | contesting | Compared directly against 11x in company's own 2026 marketing guides |
| AiSDR | contesting | Listed as peer AI SDR vendor in 2026 industry roundups |
- Is 11x profitable in 2026?
- No profitability data has been disclosed. 11x claimed roughly $10M ARR as of September 2024, but a March 2025 TechCrunch investigation found ex-employees estimated only about $3M of a reported $14M ARR came from contracts surviving beyond a 3-month trial, undermining revenue credibility.
- Did 11x fabricate customers or revenue?
- Yes. A March 25, 2025 TechCrunch investigation found 11x claimed customers like ZoomInfo and Airtable it did not actually have, used unauthorized logos, and reported inflated Contracted ARR figures that counted short trial contracts as annualized revenue.
- Who owns 11x and is it publicly traded?
- 11x is privately held and venture-backed, with no parent company. Investors include Andreessen Horowitz, Benchmark, HubSpot Ventures and others. It last raised a $50M Series B led by a16z on November 11, 2024, at a roughly $320-350M valuation.
- Could Salesforce or HubSpot replace 11x?
- Salesforce Agentforce and HubSpot Breeze Prospecting already ship native AI SDR capability inside CRMs customers already own, as of May 2026 market analysis. HubSpot Ventures is also an 11x investor, making it both backer and competitor to 11x's core product.
- Who is the CEO of 11x now?
- Prabhav Jain, previously CTO, became CEO on May 5, 2025, after founder Hasan Sukkar stepped down amid scrutiny following the fabricated-customer scandal, with Sukkar moving to Non-Executive Chairman.
- Has 11x raised new funding since its Series B?
- No new funding round has been publicly reported since the $50M Series B closed November 11, 2024. As of June 26, 2026, Pitchbook still listed Series B as 11x's last funding stage, roughly 20 months of reported silence.
- 2025-05-05Founder Hasan Sukkar steps down as CEO; CTO Prabhav Jain becomes CEO, product re-platformed
- 2025-03-26Sifted reports toxic work culture, 34+ departures over 2.5 years
- 2025-03-25TechCrunch exposes fabricated customer logos and inflated ARR claims
- 2024-11-11Closes $50M Series B led by Andreessen Horowitz at ~$320-350M valuation
- 2024-09-30Company claims ~$10M ARR as basis for Series B talks
- 2024-09-01Acquires Opkit
- 2024-09Closes $24M Series A led by Benchmark
- 2023-08Raises $2M Seed round
- 2022Founded in London by Hasan Sukkar
- TechCrunch: 11x AI, a developer of AI sales reps, has raised $50M Series B (2024-10-02)
- TechCrunch: a16z- and Benchmark-backed 11x has been claiming customers it doesn't have (2025-03-25)
- 11x Raises a $50 Million Series B Led by Andreessen Horowitz (2024-11-11)
- 11x CEO Hasan Sukkar steps down (2025-05-05)
- LinkedCamp: AI SDR Churn Post-Mortem 50, 70% (2026-05-21)
- 11x 2026 Company Profile
- Sifted: 11x toxic culture, CEO working nights (2025-03-26)
- 11x.ai: Best AI SDR Platform for 2026 (2026-05-06)
- Sifted: 11x CEO steps down (2025-05-05)
- Thoughtly: 11x Review (2026-06-23)
- viewpointanalysis.com: Enterprise AI Assistant Options 2026 (2026-05-28)