Who owns Resolver, the risk and compliance software company?

Resolver has been a wholly owned subsidiary of Kroll since March 29, 2022, per Kroll's own acquisition announcement. Kroll itself is private, backed by Stone Point Capital and Further Global since a 2020 consortium deal valuing it around $4.2 billion.

Is Resolver profitable in 2026?

No standalone financials have been disclosed since Kroll acquired Resolver in March 2022; it now operates as an internal business unit, not a separately reporting entity, so public profitability data does not exist as of mid 2026.

Could AI replace what Resolver does?

Resolver's core GRC intake and triage workflows are templated and automatable, Resolver itself launched AI-Powered Incident Intake and Triage in June 2025 claiming up to 90% admin time savings. Its Trust and Safety/CSAM detection niche, built on 20 years of proprietary data, is harder for generic AI to replicate.

Who is Resolver's biggest competitor?

ServiceNow's GRC/IRM modules are Resolver's most structurally dangerous competitor because ServiceNow's dominant workflow platform already ships overlapping AI-driven triage and reporting features, threatening the templated intake work that is Resolver's core GRC differentiation.

Has Resolver had layoffs since Kroll bought it?

No layoffs have been formally announced, but Revelio Labs data shows headcount shrinking from 933 (2023) to 896 (2024) to 834 (2025), a cumulative decline consistent with post-acquisition integration or cost consolidation inside Kroll.

What does Resolver actually sell?

Resolver sells a cloud-based Risk Intelligence Platform spanning enterprise risk, audit, compliance, security incident management, IT/cyber risk, and, via its former Crisp unit, Trust and Safety/CSAM detection for online platforms, as described on resolver.com as of July 2026.

Accounting, tax and business software · subsidiary of Kroll · United Kingdom

Resolver

resolver.com ↗

Resolver sells GRC and risk software plus a Trust and Safety unit, owned by Kroll since 2022.

Protection under test

Assessed 22 July 2026 · Evidence as of 22 July 2026

Something worth protecting exists and is being tested right now.

On the recordSince 22 July 2026 · Checkable from 2026 · Every call on the record Checkpoint: Next Gartner GRC Magic Quadrant report, watch if Resolver keeps Leader status

The call

Kroll's balance sheet keeps Resolver alive, but its GRC business is fighting ServiceNow on ServiceNow's turf while headcount keeps shrinking.

Resolver is a compliance and risk management software company owned by Kroll since 2022. It has two separate businesses: a general compliance platform that competes with ServiceNow and MetricStream in a crowded market, and a smaller specialized safety and content-detection business with 20 years of proprietary data that is harder to copy. The company's survival is guaranteed by Kroll's deep pockets, but its main compliance business has no real defense against ServiceNow simply adding overlapping features or against artificial intelligence making template-based workflows automatic and cheap. The real question is whether Kroll is continuing to invest and grow Resolver or quietly cutting costs and harvesting profits; a shrinking headcount (down 7 percent from 2023 to 2025) suggests cost-cutting, and if ServiceNow starts winning deals Resolver used to own, that would signal the threat is no longer theoretical but real.

Why

AI pressure: Generalist AI features from ServiceNow and rivals like MetricStream, LogicGate. AI can now auto-draft incident triage and reports, the templated workflows Resolver used to charge for. Could AI do the core job? Only partly.

Bigger players: ServiceNow. ServiceNow's GRC module rides its existing IT platform footprint and can bundle risk features into deals Resolver can't match on price. Could a giant copy it? Probably.

What protects it. Its Trust and Safety unit holds 20 years of proprietary CSAM detection data that carries real regulatory liability if a rival gets it wrong.

What would change this call

ServiceNow, MetricStream, or LogicGate announce named Resolver customer wins within 12 months. Would show GRC core business actively losing accounts to unbarred incumbents.
Resolver headcount for 2026 reported by Revelio Labs or similar. Continued decline past 7% YoY would suggest Kroll is harvesting margin, not investing.
Next Gartner GRC Magic Quadrant or Forrester Wave placement for Resolver. Loss of Leader status would confirm competitive ground ceded to ServiceNow or MetricStream.

Key numbers

Headcount fell 933 to 834, down 7% YoY (2025)
Kroll acquired Resolver in March 2022 (2022-03)
Crisp unit marks 20 years in November 2025 (2025-11)

Named risks

Headcount decline of 7.2% YoY through 2025 signals possible integration/cost-cutting pressure under Kroll. Severity: medium
Core GRC business lacks structural moat against ServiceNow and other platform giants shipping AI triage features. Severity: high
No standalone financial disclosure since 2022 acquisition, making investment level and health hard to verify. Severity: medium
CSAM detection claims and performance could face regulatory scrutiny as Online Safety Act obligations evolve. Severity: medium

Rivals, as read in July 2026

Rival	Direction	Evidence
ServiceNow	contesting	ServiceNow GRC/IRM shipping overlapping AI triage features, named as top platform threat as of 2026
MetricStream	contesting	Positioned as Connected GRC peer with competing AI-driven workflow claims, per vendor comparisons 2026
LogicGate	contesting	Marketed as lighter-weight, no-code GRC alternative to Resolver as of 2026
RSA Archer	contesting	Long-standing enterprise GRC incumbent used as competitive benchmark, cited 2026-07-09
Riskonnect	contesting	Grouped as operational risk/incident-tracking peer competing for same buyers, 2026

Questions people ask

Who owns Resolver, the risk and compliance software company?: Resolver has been a wholly owned subsidiary of Kroll since March 29, 2022, per Kroll's own acquisition announcement. Kroll itself is private, backed by Stone Point Capital and Further Global since a 2020 consortium deal valuing it around $4.2 billion.
Is Resolver profitable in 2026?: No standalone financials have been disclosed since Kroll acquired Resolver in March 2022; it now operates as an internal business unit, not a separately reporting entity, so public profitability data does not exist as of mid 2026.
Could AI replace what Resolver does?: Resolver's core GRC intake and triage workflows are templated and automatable, Resolver itself launched AI-Powered Incident Intake and Triage in June 2025 claiming up to 90% admin time savings. Its Trust and Safety/CSAM detection niche, built on 20 years of proprietary data, is harder for generic AI to replicate.
Who is Resolver's biggest competitor?: ServiceNow's GRC/IRM modules are Resolver's most structurally dangerous competitor because ServiceNow's dominant workflow platform already ships overlapping AI-driven triage and reporting features, threatening the templated intake work that is Resolver's core GRC differentiation.
Has Resolver had layoffs since Kroll bought it?: No layoffs have been formally announced, but Revelio Labs data shows headcount shrinking from 933 (2023) to 896 (2024) to 834 (2025), a cumulative decline consistent with post-acquisition integration or cost consolidation inside Kroll.
What does Resolver actually sell?: Resolver sells a cloud-based Risk Intelligence Platform spanning enterprise risk, audit, compliance, security incident management, IT/cyber risk, and, via its former Crisp unit, Trust and Safety/CSAM detection for online platforms, as described on resolver.com as of July 2026.

Timeline

2026-06-17Named SPARK Leader in GRC and IT Risk Management by QKS Group for Q1 2026
2025-11-20Crisp trust and safety unit marks 20th anniversary since 2005 founding
2025-08-06Launched Risk Event Management software for regulated financial institutions
2025-07-17Launched Unknown CSAM Detection Service using Roke Vigil AI CAID Classifier
2025-06-25Launched AI-Powered Incident Intake and Triage, claimed up to 90% time savings
2024Crisp (trust and safety unit) folded into the Resolver brand
2022-03-29Kroll acquires Resolver, making it a wholly owned subsidiary
2020-01-21Kroll (then Duff and Phelps) acquired by Stone Point Capital/Further Global consortium
2017Resolver raised additional $20M from Klass Capital and others to fund acquisitions
2015Klass Capital acquires Resolver

Revision history

22 July 2026

First assessed. Protection under test. The text above is fixed as of this date and is not edited afterwards.

In the same band

Filevine Ondato Cygnet Infotech

More in Accounting, tax and business software →

Sources

Kroll Acquires Resolver, a Leader in Risk Intelligence Technology (2022-03-29)
Kroll Inc. (2026-06-15)
How many employees work at Resolver? (2025-11-30)
Management and Employees List
Risk & Security Software Vendor Company (2026-07-02)
Klass Capital Acquires Resolver In 2015 (2025-11-26)
Resolver Inc. Raises An Additional $20M In Funding (2020-02-20)
Resolver (Business/Productivity Software) 2026 Company Profile
Online Safety 20 Years: The Human At The Heart (2025-11-20)
20 Years Of Online Safety Impact (2025-11-25)
Resolver Launches Industry-First AI-Powered Intake and Triage (2025-06-25)
Resolver Announces Unknown CSAM Detection Service (2025-07-17)