Venmo
Venmo is PayPal's peer-to-peer payments app with 100M+ accounts and a debit card business.
On the record
Checkpoint: PayPal Q2 2026 earnings call, first full quarter after the reorg and layoffs
The call
Venmo keeps growing inside PayPal while agentic checkout and Cash App both test whether people still tap the Venmo button on purpose.
Venmo lets people send money to friends through their phones and has become popular with younger adults. It is hard to replace because it has government licenses, a huge number of users, and connections to stores, but AI assistants like ChatGPT are starting to handle payments in their own chat windows, which could skip over Venmo entirely. The key question is whether PayPal can partner with these AI tools to stay in the payment flow, or whether it gets cut out of the picture.
Why
01
AI pressure: ChatGPT, Perplexity, Copilot agentic checkout. Chat agents could complete purchases through payment rails directly, skipping the branded Pay with Venmo button at checkout. Could AI do the core job? Only partly.
02
Bigger players: Cash App (Block) and Zelle (bank consortium). Cash App grew gross profit 26% with 59M monthly users and Zelle moved $1.2 trillion in 2025, both pulling on the same P2P wallet. Could a giant copy it? No, they are blocked.
03
What protects it. 100M+ accounts, bank-grade licensing, and a Gen Z social payment habit that's hard to replicate cold.
What would change this call
Cash App US P2P active users or volume growth outpaces Venmo's for two straight quarters. Would show Block Inc. actually pulling P2P share from Venmo, not just growing in parallel.
Pay-with-Venmo checkout TPV growth falls from 34% YoY to single digits by Q4 2026. Would show agentic-commerce routing (ChatGPT, Perplexity, Copilot) bypassing branded Venmo checkout.
PayPal's 2026 layoffs (~4,760 roles) disclosed as concentrated in the Venmo product unit rather than shared services. Would show Venmo being deprioritized internally despite its growth numbers.
Pay-with-Venmo checkout TPV growth falls from 34% YoY to single digits by Q4 2026. Would show agentic-commerce routing (ChatGPT, Perplexity, Copilot) bypassing branded Venmo checkout.
PayPal's 2026 layoffs (~4,760 roles) disclosed as concentrated in the Venmo product unit rather than shared services. Would show Venmo being deprioritized internally despite its growth numbers.
Key numbers
- Venmo 2025 revenue $1.7B, up 20% YoY
- Pay with Venmo TPV grew 34% YoY
- Cash App has 59M monthly actives vs Venmo's 67M
Named risks
- 20% PayPal workforce cut (~4,760 roles) through 2028 with unclear Venmo allocation.
- Agentic commerce agents routing payments around branded Pay with Venmo checkout.
- International fee waiver expiring August 24, 2026 could dent adoption post-promotion.
- Q2 2026 earnings pre-signaled ~9% YoY non-GAAP EPS decline.
- New CEO turnaround and reorg create organizational uncertainty for Venmo's placement.
Rivals, as read in July 2026
| Rival | Direction | Evidence |
|---|---|---|
| Cash App | gaining on | Cash App gross profit +26% YoY to $2.91B, 59M MAU, Q1 2026 |
| Zelle | contesting | Zelle moved $1.2T across 4.2B transactions in 2025, ahead on dollar volume |
| Apple Cash | contesting | Bundled into iOS but has not visibly taken Venmo US P2P share as of 2026 |
| Agentic AI checkout (ChatGPT, Perplexity, Copilot) | contesting | Could bypass branded Venmo checkout, which grew 34% YoY in Q1 2026 |
Questions people ask
- Is Venmo profitable as a standalone business?
- Venmo does not report standalone profit since it is fully owned by PayPal Holdings. Its 2025 revenue was approximately $1.7 billion, up about 20% year over year, contributing to PayPal's consolidated results as of December 31, 2025.
- Who owns Venmo?
- Venmo is a wholly owned product unit of PayPal Holdings, Inc. (NASDAQ: PYPL). PayPal acquired Venmo through its December 2013 purchase of Braintree for $800 million; Braintree itself had bought Venmo in 2012 for $26.2 million.
- Could AI or agentic commerce replace Venmo?
- Venmo's core P2P social feed and 100 million plus account graph are hard for AI to replicate, but 'Pay with Venmo' checkout, which grew 34% YoY in Q1 2026, is exposed if AI shopping agents like ChatGPT or Perplexity route payments around branded checkout screens.
- Are there layoffs happening at Venmo or PayPal?
- In May 2026, new PayPal CEO Enrique Lores announced plans to cut about 20% of PayPal's workforce, roughly 4,760 roles, over two to three years tied to AI adoption and $1.5 billion in cost savings; it is unclear how much falls on Venmo specifically.
- Is Venmo losing market share to Cash App or Zelle?
- Not visibly as of mid-2026. Venmo posted six straight quarters of double digit TPV growth including +14% YoY in Q1 2026, while Cash App grew gross profit 26% YoY to $2.91 billion and Zelle moved $1.2 trillion in 2025, suggesting parallel growth rather than share loss.
- Who is Venmo's biggest competitor?
- By raw dollar volume, Zelle leads with $1.2 trillion sent across 4.2 billion transactions in 2025. By growth and consumer engagement, Cash App is the closest rival, posting 26% YoY gross profit growth and 59 million monthly actives in Q1 2026.
Timeline
- 2026-05-10CEO Enrique Lores announces 20% PayPal workforce cut, about 4,760 roles, over 2 to 3 years
- 2026-05-10Venmo ships complete app redesign with new feed, Venmojis, and reactions
- 2026-04-15PayPal reorganizes into 3 units; Alexis Sowa named head of Consumer Financial Services & Venmo
- 2026-04-15Venmo Stash rewards expanded to Sephora, Ulta, Taco Bell, and Pizza Hut
- 2026-03-23Venmo launches interoperability with PayPal users across 90 markets, fee waiver to Aug 2026
- 2026-03-01Enrique Lores becomes PayPal CEO, succeeding Alex Chriss who resigned Feb 2, 2026
- 2026-02-03PayPal Q4 2025 results show Venmo revenue ~$1.7B, +20% YoY, 100M+ accounts
- 2025-11-21PayPal integrates with Perplexity for agentic commerce checkout
- 2025-10-28PayPal announces use of NVIDIA Nemotron open models for commerce AI
- 2013-12PayPal acquires Braintree, and with it Venmo, for $800 million
Revision history
21 July 2026
First assessed. Defensible for now. The text above is fixed as of this date and is not edited afterwards.
In the same band
Sources
- PayPal Holdings Inc (PYPL) Q4 2025 Earnings Call Highlights (2026-02-03)
- PayPal (PYPL) Q1 2026 Earnings Transcript (2026-05-05)
- PayPal Holdings Inc (PYPL) Q4 2025 Earnings Call Highlights (2026-02-03)
- Can It Transform Digital Commerce? (2026-06-17)
- Zelle® Posts 20% Growth with $1.2 Trillion Sent, Far Outpacing Consumer Spending and Cementing Its Role in the (2026-02-11)
- 27% gross profit growth drives raised guidance By Investing.com (2026-05-07)
- Venmo Overhaul Tests PayPal's Consumer Growth Plan (2026-05-12)
- PayPal Appoints Enrique Lores as Chief Executive Officer and David W. Dorman as Independent Board Chair (2026-02-03)
- PayPal Holdings (PYPL) Number of Employees 2015-2025 (2026-07-09)
- PayPal to cut 20% of staff amid turnaround push
- Venmo for Business
- Venmo Continues Its Evolution from a Peer-to-Peer App... (2026-04-15)