J.D. Power
Ratings and awards firm that licenses 'J.D. Power Award' badges to automakers and other industries.
The award-licensing business stays protected by brand trust, while the data-analytics side faces real pressure from Cox, Experian, and AI-native pricing tools.
J.D. Power makes money two ways: it licenses its award badges (like 'J.D. Power Award') to car companies for their marketing, and it sells data and pricing reports to dealers and manufacturers. The award badges are hard to replace because they are built on real surveys of actual car owners and have been trusted for over 55 years, so competitors like Cox Automotive and new AI tools cannot easily copy that trust. The real threat is on the data side: Cox Automotive and Experian are building overlapping tools, and AI-powered pricing software could make J.D. Power's survey-based reports less special. The company's owner, a private equity firm called Thoma Bravo, has held it for six years and is cutting jobs to boost profits before a sale, which may signal the company is being prepared to sell.
Thoma Bravo announces a sale, IPO, or leveraged dividend recap of J.D. Power. would reveal PE exit terms and whether margin-cutting was preparing the company for sale.
J.D. Power reports declining OEM award-licensing revenue or client non-renewals. would confirm the protected badge business, not just data analytics, is eroding.
- ~$840.8M estimated revenue
- Job postings fell 71.6% YoY in 2025
- 73% of financial advisors now use AI tools, up from 44%
- Thoma Bravo, over six years into its PE hold since December 2019, could exit via a sale or leveraged recap on unfavorable terms.
- AI-native algorithmic vehicle-pricing tools could commoditize J.D. Power's survey-based valuation and analytics business.
- Cox Automotive and Experian's June 2025 AutoCheck partnership could expand into OEM-neutral benchmarking competing for licensing deals.
- New CEO Joshua Peirez, in role since May 2025, represents an early-tenure leadership transition with integration uncertainty.
- Automotive industry volatility, including tariff-driven sales swings and EV incentive expirations, could affect forecasting and data-subscription revenue.
| Rival | Direction | Evidence |
|---|---|---|
| Cox Automotive | contesting | Named as direct competitor in Kelley Blue Book's own contract terms; partnered with Experian June 2025 on vehicle-history data |
| Experian | gaining on | Teamed with Kelley Blue Book (Cox Automotive) in June 2025 to expand vehicle valuation and history data |
| Consumer Reports | contesting | Competes directly in vehicle reliability/satisfaction ratings using member-survey methodology |
| Black Book | contesting | Rival vehicle valuation guide, strong presence in Southeast US |
| Edmunds.com | contesting | Competing consumer automotive pricing and review platform, named alongside J.D. Power in industry terms documents |
- Who owns J.D. Power in 2026?
- Private equity firm Thoma Bravo has controlled J.D. Power since completing its acquisition in December 2019, when it merged the company with Autodata Solutions and moved headquarters to Troy, Michigan. Management retained a minority stake alongside Thoma Bravo.
- Is J.D. Power profitable?
- J.D. Power is privately held under Thoma Bravo and does not disclose profit or revenue figures publicly. It continues to invest, having acquired European/Australian data firm Autovista Group in September 2023, suggesting active growth spending rather than financial distress.
- Could AI replace J.D. Power's ratings and awards?
- AI can automate survey-based scoring, but J.D. Power's core moat is its 55+ year brand and licensing fees OEMs pay to use 'J.D. Power Award' badges in marketing, plus verified respondent panels (51,228 in its 2026 Customer Service Index Study, published July 9, 2026). Brand trust cannot be manufactured by algorithms.
- Who is J.D. Power's biggest competitor?
- Cox Automotive (Kelley Blue Book, Autotrader, Manheim) is J.D. Power's closest full-stack rival and is explicitly named as a competitor in Kelley Blue Book's own contract terms. Cox partnered with Experian in June 2025 to expand vehicle-history and valuation data, encroaching on J.D. Power's data-analytics side.
- Does J.D. Power use AI in its own products?
- Yes. J.D. Power describes itself as 'a pioneer in the use of big data, artificial intelligence and algorithmic modeling capabilities' in its own 2025 U.S. Investor Satisfaction Study materials, and it launched an AI-tracking 'smart vehicle' category in its Tech Experience Index study on August 21, 2025.
- When was J.D. Power founded and how has ownership changed?
- Dave Power III founded J.D. Power on April 1, 1968, incorporating February 7, 1969. He sold it to McGraw-Hill in 2005; McGraw Hill (renamed S&P Global) sold it to XIO Group for about 1.1 billion dollars in September 2016; Thoma Bravo acquired it in December 2019.
- 2026-07-092026 US Customer Service Index Study published with 51,228 verified respondents
- 2026-07-092026 Financial Advisor Satisfaction Study shows AI adoption up to 73% from 44%
- 2025-08-21Launched 'smart vehicle' AI category within Tech Experience Index Study
- 2025-05-16Joshua Peirez named President and CEO, succeeding Dave Habiger
- 2023-09Acquired Autovista Group, European and Australian automotive data firm
- 2019-12-16Thoma Bravo completes acquisition, merges J.D. Power with Autodata Solutions
- 2016-09XIO Group acquires J.D. Power from McGraw Hill/S&P Global for about 1.1 billion dollars
- 2005Founder Dave Power sells J.D. Power to McGraw-Hill
- 1968-04-01J.D. Power founded by James David Power III
- J.D. Power (2026-07-03)
- J.D. Power to Merge with Autodata Solutions (2019-12-16)
- J.D. Power - Overview, News & Similar companies (2026-07-19)
- JD Power-GlobalData Forecast December 2025 (2025-12-26)
- JD Power Number of Employees 2026 (2026-06-29)
- JD Power Names Joshua Peirez New CEO (2025-05-16)
- 2025 U.S. Tech Experience Index (TXI) Study (2025-08-21)
- 2026 U.S. Financial Advisor Satisfaction Study (2026-07-09)
- 2026 US Customer Service Index (CSI) Study (2026-07-09)
- Kelley Blue Book, Experian Team Up (2025-06-10)
- 2025 U.S. Investor Satisfaction Study (2026-05-28)
- JD Power-Autodata Solutions Group Merger Announcement (2026-05-28)