Tiki
Vietnamese online marketplace selling everything from books to electronics.
Tiki has been squeezed out by Shopee and TikTok Shop, lost its main investors, and shrunk from thousands of staff to about 110 with no new funding since 2022.
Tiki is an online shopping platform based in Vietnam that once competed with Shopee and TikTok Shop but has lost nearly all of its customers. Two much larger rivals, Shopee and TikTok Shop owned by ByteDance, now control 97 percent of the market by controlling what shows up on screens and offering better delivery and payment services. Tiki's own advantages like its delivery network and customer loyalty turned out not to matter when competitors with more money and better technology moved in, and nothing Tiki is working on now suggests it can win back customers or differentiate itself meaningfully.
JD.com announces an acquisition, exit, or strategic move regarding its Tiki stake. Would set the real post-money value and clarify Tiki's fate as buyout target or shutdown.
Next Metric.vn or YouNet ECI quarterly e-commerce market-share report is published. Would show whether Tiki's GMV and traffic collapse continued or stabilized.
- GMV down 63% year over year
- Site traffic down 37% month over month
- Combined Lazada+Tiki share fell to 3%
- GMV and traffic in ongoing collapse, down 63% YoY and 37% MoM respectively.
- No new funding round reported since 2022, raising solvency and runway concerns.
- Largest early investor VNG fully wrote off stake and exited board in 2024-2025.
- IPO plans from 2022 stalled indefinitely with no new timeline as of mid-2026.
- Vietnam regulatory tightening on e-commerce tax could disproportionately hurt smaller players.
| Rival | Direction | Evidence |
|---|---|---|
| Shopee (Sea Ltd) | losing to | Shopee held 56-62% GMV share vs Tiki's near-zero share as of Jan 6, 2026 |
| TikTok Shop (ByteDance) | losing to | TikTok Shop grew from 23-33% to 41-44% GMV share 2024 to 2026, launched AI chatbot Dec 2025 |
| Lazada | losing to | Tiki grouped with shrinking Lazada at combined ~3% share by 2026-03-03, both distant from duopoly |
- Is Tiki profitable in 2026?
- No profitability figures are public, but Tiki's GMV fell 63% year-on-year in H1 2025 and its combined share with Lazada dropped to about 3% by early 2026, making profitability highly unlikely given near-zero market share and no new funding since 2022.
- Can Tiki still compete with Shopee and TikTok Shop?
- Not effectively. As of April 22, 2025, Shopee and TikTok Shop together held 97% of Vietnam's four-platform e-commerce GMV, and Tiki's share was reportedly too small to even appear in the market report, per VnExpress.
- Did VNG exit its investment in Tiki?
- Yes. VNG wrote off its entire ~$20 million Tiki investment as a loss, ended the affiliate relationship, and recalled its board representatives in October 2024, retaining only a passive 14.61% residual stake as of February 7, 2025.
- Who owns Tiki?
- Tiki Global, a Singapore holding entity, owns more than 90% of the operating business. Major historical shareholders include JD.com, which held roughly 25.65% by August 2019, and VNG, whose stake fell to a passive 14.61% by February 2025.
- Is it risky to join Tiki right now?
- Yes, signals point to decline: website traffic dropped 37% month-over-month in April 2026 to about 454,830 visits, GMV fell 63% year-on-year in H1 2025, and there has been no new funding round reported since 2022.
- Could AI replace what Tiki does?
- Tiki's rival TikTok Shop launched an AI merchant chatbot, Lead Genie, around December 2, 2025, deepening its algorithmic commerce edge, while no verified AI deployment by Tiki itself has been documented as of 2026.
- 2026-06-02TikTok Shop reaches ~$10B annual Vietnam GMV, plans logistics and digital finance expansion
- 2026-05-12Tiki.vn traffic falls to 454,830 visits in April 2026, down 37% month-over-month
- 2026-03-03Lazada plus Tiki combined share falls to ~3% of GMV, down from 6% prior year
- 2026-01-06Mordor Intelligence describes Tiki as capital constrained, hovering near zero market share
- 2025-12-02TikTok launches AI merchant chatbot Lead Genie
- 2025-10-30Lazada holds ~3% share with loyal higher-AOV customer base; Tiki not separately measured
- 2025-07-29Tiki H1 2025 GMV falls 63% year-on-year to roughly VND837.6 billion
- 2025-04-22Shopee and TikTok Shop hold 97% of Vietnam e-commerce GMV; Tiki share unmeasurable
- 2025-02-07VNG ends affiliate status with Tiki, writes off ~$20M investment, keeps 14.61% stake
- 2024-10VNG recalls its board representatives from Tiki Global
- 2021Tiki raises ~$258M Series E led by AIA; signs 10-year AIA insurance distribution deal
- 2019-08-05JD.com becomes Tiki's largest shareholder at ~25.65%, overtaking VNG
- Shopee, TikTok Shop squeeze Tiki almost entirely out of e-commerce market (2025-04-22)
- Vietnamese spend around VND 1.23 trillion on online shopping daily (2025-07-29)
- Sellers exit en masse from Vietnam's e-commerce platforms in early 2025 (2025-07-28)
- TikTok Shop narrows the gap with Shopee in Southeast Asia's e-commerce market (2026-03-03)
- tiki.vn Website Traffic, Ranking, Analytics [April 2026] (2026-05-12)
- Tiki Global no longer affiliate of Vietnam unicorn VNG (2025-02-07)
- Chinese giant becomes biggest shareholder in Vietnam e-commerce platform Tiki (2019-08-05)
- Vietnam's Tiki Bags $258 Million Ahead Of Planned IPO In 2022 (2026-06-25)
- Company Profile
- Tiki Case Study
- Vietnam E-commerce Market Size, Share Industry Trends & Forecast 2031 (2026-01-06)
- TikTok Shop narrows gap with Shopee as Vietnam e-commerce becomes duopoly (2026-06-02)