WillItSurvive
Vertical and industry software · subsidiary of Fullsteam · United States

Vonigo

Vonigo makes scheduling and dispatch software for franchise and nonprofit field service teams.

Little protection left
Assessed 23 July 2026 · Evidence as of 23 July 2026
Not much stands between this business and its pressures.
On the recordSince 23 July 2026 · Checkable from Q4 2026 · Every call on the record Checkpoint: 6 month window to see if Vonigo ships any AI feature, or stays in Fullsteam harvest mode
The call

Vonigo is a flat, 16-person subsidiary with no public AI roadmap, sitting in a category where Salesforce and ServiceTitan are already shipping AI agents that do its job.

Vonigo makes scheduling and dispatch software for small service companies, nonprofits, and franchises. It is easy for bigger competitors like ServiceTitan and Jobber to copy or replace because Vonigo has little that locks customers in, and AI tools that automate scheduling and routing are already being built by other companies and sold by Salesforce. The one thing that could save it is if its parent company Fullsteam invests in building real AI features into Vonigo in the next six months, or if Salesforce stumbles in reaching small franchise and nonprofit accounts.

Why
01
AI pressure: Salesforce Agentforce, QuoteIQ, FieldCamp. AI agents now handle scheduling, dispatch, and quoting automatically, the exact tasks Vonigo sells as software. Could AI do the core job? Yes, likely.
02
Bigger players: ServiceTitan, Jobber, Salesforce Field Service. ServiceTitan calls itself the enterprise standard for the trades and has the sales force and AI budget Vonigo lacks. Could a giant copy it? Yes, easily.
03
What protects it. Franchise and nonprofit customers stuck in Vonigo's workflows are annoying to migrate off of, but that's it.
What would change this call
Vonigo ships an agentic AI scheduling/dispatch feature with a named customer within 6 months. Would show Fullsteam is reinvesting in growth rather than harvesting the product.
Fullsteam issues any public statement about Vonigo (fold-in, resale, or new funding). Would clarify whether Vonigo is being wound down, merged, or reinvested in.
Salesforce announces Agentforce/Field Service wins in franchise or nonprofit service categories. Would show a large rival actively displacing Vonigo's niche customer base.
Key numbers
  • 16 employees, flat since 2022 (2026-06-23)
  • Revenue estimates range $567K to $6.9M (2026-06-23)
  • Last funding: $2M debt round in 2018 (2018-05-01)
Named risks
  • No AI features shipped by Vonigo while rivals release AI dispatch/scheduling monthly through 2026. Severity: high
  • Only weak workflow lock-in in franchise/nonprofit niche, no proprietary data or tech moat. Severity: high
  • Ownership under Fullsteam holding company may signal harvest mode with no reinvestment signal since 2022. Severity: medium
  • Conflicting third-party data on ownership and financials creates uncertainty for evaluating true trajectory. Severity: low
Rivals, as read in July 2026
RivalDirectionEvidence
ServiceTitangaining onCalled 'enterprise standard for the trades' in industry comparison, Jan 6 2026
Salesforce Field Service (Agentforce)gaining onMarkets agentic AI scheduling/dispatch, claims #1 FSM on G2, July 14 2026
BlueFoldergaining onShipped AI customer summary and field notes features, July 21 2026, Vonigo has none
FieldCampcontestingPositions as AI-native FSM alternative to legacy tools, March 26 2026
Jobber and Housecall ProcontestingRepeatedly named as direct small/mid-market FSM alternatives to Vonigo in 2026 comparisons
Questions people ask
Who owns Vonigo now?
Vonigo has been owned by Fullsteam, a software and payments roll-up holding company, since Fullsteam announced its acquisition of Vonigo on February 7, 2022, per Vonigo's own press release. No subsequent ownership change or resale has been publicly announced as of mid-2026.
Is Vonigo profitable in 2026?
Vonigo has disclosed no official revenue or profitability figures. Third-party revenue estimates conflict wildly (ranging from hundreds of thousands to several million dollars) and are unreliable aggregator estimates, so there is no credible public basis to confirm profitability as of 2026.
Has Vonigo shipped any AI features?
No public AI feature launch from Vonigo was found as of July 2026, per Vonigo's own site content. This contrasts with rivals like BlueFolder, which launched AI-powered customer summaries and field notes features on July 21, 2026.
Could AI replace Vonigo's scheduling and dispatch software?
Vonigo's core functions, scheduling, dispatch, routing, and quoting, are exactly what AI is automating industry-wide. BCG reported on April 13, 2026 that AI delivers 10-15% productivity gains in field service via automated dispatch and generative work-order creation, while Vonigo itself shows no shipped AI features.
Who is Vonigo's biggest competitor?
ServiceTitan is described in a January 6, 2026 industry comparison as the 'enterprise standard for the trades' and default platform for larger contractors. Vonigo also competes with Jobber, Housecall Pro, Service Fusion, and Salesforce Field Service in the field service management space.
What does Vonigo's software actually do?
Vonigo is a cloud-based field service management platform offering online booking, job scheduling, dispatch and routing, CRM, estimating, invoicing, and payment collection, aimed at mobile and home service businesses, franchise networks, and nonprofits, per its own site as of April 23, 2026.
Timeline
  • 2026-07-21Competitor BlueFolder launches AI-powered customer summaries and field notes features
  • 2026-07-14Salesforce markets Agentforce-powered Field Service product as #1-rated FSM on G2 (vendor-claimed)
  • 2026-06-10Vonigo publishes updated Franchise Field Service Software page
  • 2026-04-13BCG publishes report on AI transforming field service productivity
  • 2026-03-26Competitor FieldCamp markets itself as AI-native FSM alternative
  • 2026-02-11Vonigo publishes updated Field Service CRM and Service Dispatch Software pages
  • 2024-10-18Vonigo publishes Habitat for Humanity case study claiming 300 percent pickup increase
  • 2022-02-07Fullsteam announces acquisition of Vonigo
Revision history
23 July 2026
First assessed. Little protection left. The text above is fixed as of this date and is not edited afterwards.
In the same band
Sources